Returns and Exchanges
Refunds and exchanges are handled on a case by case basis. Please contact our customer support team submitting a ticket to our system, here Contact us. You can also reach our customer support by emailing us at firstname.lastname@example.org. Inquiries are typically addressed within 24 hours.
Please submit your request of refund/ exchange within 14 days after you received your product.
For faster processing of your request please submit images demonstrating the issue with your order. Images should be:
- Images must be taken on a flat surface (Front and back)
- Images must be taken with measuring device to proof that we have sent them the wrong size
- Images of the tag of the shirt
- Clear representation of the damage or defect
We accept refund/ exchange for the following reasons only:
- Damaged items
- The product received is not the same as on the website/store
- The product received is not what you ordered
- Poor print quality
- Wrong color
- Wrong Size
Please do not return any items without first contacting us with your issue. Any items sent to us without prior contact will be considered forfeit.